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HELP US HELP YOU POSTER
Care at Home

Be prepared to care for yourself with a well-stocked medicine cabinet and plenty of rest

  • cough or cold
  • upset stomach
  • pain or headache
  • cuts and grazes
  • sore throat (but if for two weeks or more contact your GP)

For health advice,

Visit nhs.uk
Pharmacy

Ask for advice on ailments, medicines and healthier living

  • queries about medication, dosage, type or suitability plus urgent requests or if related to hospital discharge
  • repeat prescription
  • sore eyes (but if persists go to optician)
  • runny nose
  • diarrhoea
  • bite or sting
Find a Pharmacy
GP Surgery

GP Practice

Consult online or use GP online services to make an appointment if an illness or injury won’t go away

  • repeat prescription such as for back ache, the pill, etc.
  • urgent skin problem such as a rash that is spreading
  • ear pain
  • back ache

Additional evenings and weekend appointments bookable through your GP Practice

Online Consultation
nhs 111 icon NHS 111

Ask for advice on Call NHS 111

Call when situation is not life-threatening

  • If you think you need to go to hospital
  • If you don’t know the most suitable place to go or call
  • If you don’t have a GP to call or if your GP practice is closed
  • If you need advice or reassurance about what to do

Available 24 hours a day, every day

NHS 111 Online
hospital Urgent Treatment Centre

Ask for advice on ailments, medicines and heUrgent Care or Walk-In Centre

Visit for same day, urgent, minor injuries or illness when your GP practice is unavailable

  • such as sprains and suspected broken bones
When to visit a UTC
emergency light A&E

Ask for advice on ailments, medicines and healthiEmergency department or call 999

Only for very serious or life-threatening situations.

If you are unsure, call NHS 111

SystmOnline allow you to:

  • Manage appointments
  • Request repeat medication
  • Update demographic details
  • Message healthcare service
Quote / Testimonial:

“The staff at Gordon House are extremely professional, and you feel well cared for at all times”

NHS Choices
Quote / Testimonial:

“Complex problems dealt with efficiently and with kindness over many years from the busy staff”

NHS Choices
banner reading, NHS App that lets you book appointments, order repeat prescriptions and access a range of other healthcare services.